Click a contact's phone number to call them
It would be great if instead of opening Skype when clicking on a contact's number it uses Gmail's built in calling or Google Voice as an VOIP service! At least an option in settings.
Since you now display phone number from your Google Contacts, you should provide an option to dial that number out directly in Gmail since Gmail supports calling now.
One of the google apps I use a lot is Google Voice; some simple integration with that should be easy since it has a URL based link to personal profiles.
Hi folks, if your Gmail has Google Voice enabled, you can now use it call numbers right from Rapportive! You can see it in action here: http://www.youtube.com/watch?v=sg2vfenSark
Please do let us know how it works for you :)
[If your Gmail doesn’t yet have Google Voice enabled (some Google Apps accounts do not yet), then clicking on phone numbers will still show the phone number bright and large so it is easy to enter into your phone.]
ps. now that we’ve completed this idea, you’ve got more votes to spend on other ideas — please do let us know what you think we should do :)
AdminLee Mallabone (Admin, Rapportive) commented
It looks like there was a bug causing the GoogleVoice integration to not always work. I've released a fix, could you reload your Gmail and give it another try?
Aaron Perrell commented
ok, so I know you've said this works, but I google Google Voice for everything, and am constantly logged in via Chrome, a few extensions, and gmail. It still shows large phone numbers instead of dialing - thoughts?
Ultimately the best functionality would be for rapportive to, when I click on the number, pop up an option box that gives me the choice (based on user-set parameters) to dial or send SMS with: skype, Google Voice, Google Talk, or a TAPI - connected phone.
This is actually Google Talk not Google Voice...
Is this what is making the phone number appear in HUGE numbers on my screen when I click on the phone number shown?
If so, it shoves asside the dialog box for google voice -- and so I cannot do one click calling.
Syd Salmon commented
Like, Roberto Hortal Muñoz, I would prefer to be able to choose my VOIP because GV doesn't work in my country anymore. It did when it was Grand Central.
Roberto Hortal Muñoz commented
I would prefer the option to choose my VOIP tool. I use Skype as G Voice is not available outside of the US.
Elena Kuznetsova commented
I would really like to see this happening!
John Milner commented
I would love to see integration with the google voice chrome plugin, just make the number visible so the plug in can see it.
Adding an option so that we could SMS via Google voice as well would be nice.
Ryan Hyde commented
For SMS emails from google voice, instead of looking up emails in Gmail by: "DestinationPhoneNumber.OriginatorPhoneNumber.firstname.lastname@example.org," look up the gmail contact that is linked in google contacts.
Nitin Badjatia commented
Maybe my suggestion is similar:
Google Contacts are shared across gmail and gvoice. What would be cool is if you could list the number of gvoice interactions along the right column, along with a way to add a note to each interaction. This way, when I select an email for John Doe, I'd see his profile, and also a list of how many inbound calls, outbound calls, etc. that I've had with him. Within gvoice I can add a note to each interaction, and I'd like to be able to see those notes - possibly add notes - from this column view.